Privacy Policy

The SBX Software Studio processes your personal data as part of your use of our apps (SBX Invoice and SBX Invoice Pro) and connected services (e.g. Cloud Sync and invoice/estimate emailing). We deal with your personal data in a confidential and responsible way.

Data We Collect or Process

We do not collect any personal information, like your name or your business name, information about your business, or any other sensitive data from the applications.

We only process personal or business information when you provide it to us, e.g. when you use the Cloud Sync service ("service data"). We may process your personal data that are provided in the course of the use of our Cloud Sync service. This data may include your business data, such as your products and services, your expense data, such as business receipts and expenses, your client data, such as your client names, addresses and contact details, your inventory documents data, your invoice data, and further financial data, such as your estimate data, credit notes data, and payment data, that you have entered into our system in order to use our service. The source of the service data is you, or the user or employee within your company that has set up the account. The service data may be processed for the purposes of operating our apps, providing our online invoicing services, ensuring the security of our website and services, maintaining back-ups of our databases, and communicating with you. The legal basis for this processing is to enable the proper operation and use of our services.

If you do not use Cloud Sync to sync data between your devices, your data is stored only on your device (your computer, laptop, tablet, or smartphone).

We collect information about your use of our app by usage analytics tools and use it to understand how your business use and needs can improve our product. This information includes usage frequency, country of your location, using features, and app errors. The legal basis for this processing is our legitimate interests, namely monitoring and improving our apps.

We may also collect information about your interactions with us, including any contact we have with you by email. For service improvement, security, dispute resolution we may monitor and record your communications with us (including email) in accordance with applicable laws.

Transfer Your Data

We transmit Data to third parties only, if this is
(i) necessary for the purposes, e.g. when we use service providers,
(ii) due to a request from a national authority,
(iii) due to a court ruling, or
(iv) if you have consented beforehand.

For some parts of our apps, we use third party providers to process data for us, such as
- PayPal (for online payment when using this feature)
- Amazon SES (for sending your estimates, invoices, payment reminders or client statement emails)

All service providers are part of the EU-US Privacy Shield or otherwise adhere to sufficient data protection standards.

Storage And Data Safety

When you use the Cloud Sync service, to avoid unauthorized access to Data and generally secure the Data, we apply the following safety measures:
- encrypted transmission;
- secure access method;
- and physical safety measures for servers.

Data retention

We store your data in the cloud for as long as you use the Cloud Sync service. After you stop using Cloud Sync or 90 days after your subscription expires, your data will be permanently deleted from the cloud-based database. But all your data will remain available on your device until you don't remove the SBX Invoice / SBX Invoice Pro app.

Changes To This Privacy Policy

If we decide to change this privacy policy, we will notify you directly in the app about these changes.
We also encourage you to review this page from time to time to familiarize yourself with our privacy practices.